- Foundever
- Rutledge, TN
- 03-07-2024
Job Description
Foundever™, a global leader in the customer experience (CX) industry, is hiring Customer Experience Specialists for inbound calls only in Morristown, TN. As part of our dynamic team, you will handle inbound service calls, drive customer satisfaction, and provide professional and high-quality customer service. You will work on-site, benefiting from paid training, career advancement opportunities, and an award-winning culture focused on employee well-being.
Responsibilities
- Handle inbound service calls with professionalism.
- Drive customer satisfaction through effective communication via voice, chat, and email.
- Navigate multiple systems and tools to assist customers effectively.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills and ability to multitask.
- Problem-solving aptitude with a positive attitude.
- Desire for career growth and development.
- Ability to work both independently and collaboratively.
- Must live within 50 miles of Morristown, TN.
- Minimum of 18 years old with a high school diploma or equivalent.
- Successful background check completion.
Benefits
- On-site position with paid training.
- Opportunities for career advancement.
- Award-winning culture focused on employee well-being.
- Professional growth and development.