- Foundever
- Thorn Hill, TN
- 02-23-2024
Job Description
Join Foundever as a Customer Services Specialist in Morristown, TN. As part of our dedicated team, you will handle inbound service calls, drive customer satisfaction via voice, chat, and email, and navigate various systems. This on-site role provides growth opportunities, paid training, and a supportive environment where your skills can shine.
Responsibilities
- Handle inbound service calls accurately and professionally.
- Drive customer satisfaction through effective communication channels.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and multitasking ability.
- Problem-solving skills with a positive attitude.
- Desire to grow within a reliable company.
- Ability to work independently and collaboratively.
- Must reside within 50 miles of Morristown, TN.
- High school diploma or GED equivalent.
- Minimum age requirement: 18 years old.
- Pass background check successfully.
Benefits
Foundever offers a supportive culture with paid training and benefits focusing on your well-being. Be the first contact for clients and provide exceptional service while utilizing your compassion and problem-solving skills.
About Foundever
With a global presence, Foundever is a leader in CX solutions, supporting major brands with innovative strategies. Join our team to make a difference in customer interactions using digital solutions and human empathy.