- Foundever
- Wise, VA
- 02-23-2024
Job Description
Join Foundever as a Customer Support Representative specializing in inbound calls only. At Foundever, we offer exceptional customer experience solutions to global industry clients, focusing on service, technical support, and warranty assistance. As part of our team, you will handle inbound calls, interact with customers via voice, chat, and email, utilize various tools and systems, and engage in continuous skill development. This role requires strong communication skills, problem-solving abilities, and a proactive attitude. If you are looking to advance your career in a reliable company, this is an excellent opportunity for you.
Qualifications
- Must live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
- Strong communication skills and ability to handle screens while assisting customers.
- Positive attitude and eagerness to grow professionally.
- Ability to work both independently and in a team setting.
- Minimum age requirement of 18 years and high school diploma/GED equivalent.
- Passing a background check is mandatory.
Benefits
As a Customer Support Representative at Foundever, you will play a crucial role as the first point of contact for clients, providing top-notch customer service and resolving issues effectively. Enjoy a supportive and award-winning work environment with paid training and benefits that cater to your financial, physical, and mental well-being. Become part of a global leader in the CX industry and be part of a team that values innovation, empathy, and collaboration.