DIRECTOR CUSTOMER DEVELOPMENT

Job Description

We are looking for a proactive Director of Customer Development to lead our team at CROSSMARK. The ideal candidate will have a deep understanding of retail operations, merchandising, and shopper engagement, fostering strong relationships with the retailer's leadership. You will drive revenue growth, explore new opportunities, and maintain a high level of professionalism representing CROSSMARK.

Responsibilities

• Manage all aspects of retailer P&L items, including revenue and expenses.
• Provide leadership to team members, fostering a positive growth environment.
• Drive growth for CROSSMARK HQ clients exceeding retailer standards.
• Enhance business relations with the serviced retailer.
• Identify non-traditional growth opportunities beyond HQ services.
• Evaluate Customer Managers' performance and provide constructive feedback.
• Implement client plans effectively to maximize value.
• Communicate customer insights across relevant positions at CROSSMARK.
• Analyze and interpret data to identify promotion and sales opportunities.

Qualifications

• Strong leadership and management skills.
• Results-driven with problem-solving abilities.
• Excellent interpersonal and customer service skills.
• Growth-oriented mindset with a high level of professionalism.
• Degree or equivalent experience in a relevant field.
• 5 years of experience in the CPG industry with 2 years in headquarter selling.
• Proficiency in Microsoft Office tools.

This position offers a dynamic work environment with the opportunity to make a significant impact on the growth and success of CROSSMARK. If you are ready to lead a dedicated team, drive revenue, and build strong customer relationships, apply now!