SERVICE ADVISOR

  • Auto Centers
  • Clinton, IN
  • time-alarm-solid 03-09-2024

Job Description

We are looking for a service-oriented individual to join Auto Centers as a Service Advisor. In this role, you will consult with customers regarding their service needs, schedule appointments, and ensure timely completion of work by technicians.

Essential Job Functions

  • Communicate directly with customers for vehicle service consultations.
  • Schedule service appointments efficiently.
  • Ensure timely completion of work by service technicians.
  • Perform various other duties as assigned.

Requirements

Knowledge, Skills, and Ability Requirements

  • Analytical, detail-oriented, and proficient in problem-solving.
  • Excellent customer service skills and strong oral communication abilities.
  • Experience in quality management and adherence to safety procedures.

Preferred Education/Experience

One year certificate from college or technical school, or equivalent experience is desirable.

Supervisory Responsibilities

Direct supervision of non-supervisory service technicians is part of the role.

Work Environment

May involve exposure to moving mechanical parts with a moderate noise level.

Physical Demands

Requires standing, walking, and occasional sitting.

Other Duties

This description may not encompass all duties; flexibility is key in this role.