Customer Service Representative

Job Description

Foundever is seeking a dedicated Customer Service Representative to join our team in Morristown, TN. As a crucial part of our customer experience solutions, you will handle inbound service calls, drive customer satisfaction through various channels, and ensure high-quality interactions with our clients.

Responsibilities

• Handle inbound service calls professionally and efficiently.
• Deliver exceptional customer service through voice, chat, and email.
• Navigate through tools and systems to provide accurate information and solutions.
• Continuous training and skill development to enhance service delivery.

Qualifications

• Excellent communication skills and ability to multitask effectively.
• Problem-solving attitude and eagerness to grow within a stable organization.
• Ability to work both independently and collaboratively in a team environment.
• Minimum age of 18 and high school diploma/GED equivalent.
• Must reside within 50 miles of Morristown, TN.
• Pass a background check.

Benefits

Enjoy the opportunity to work on-site, delivering top-tier customer experiences. Benefit from paid training and a supportive work environment that prioritizes employee well-being and personal growth.