Field Service Manager

Job Description

Canon Solutions America, Inc. is seeking a Field Service Manager to lead a team of technical Digital Service Specialists in providing top-notch service and support for Canon's technology-based solutions. The ideal candidate will manage a team, address customer issues, oversee inventory processes, and drive team development in a fast-evolving industry.

Responsibilities

• Lead a team servicing specific business system products and services.
• Hire, train, and develop technical representatives.
• Resolve customer issues to ensure total satisfaction.
• Manage warehousing processes and inventory.
• Educate the team on new technology advancements.

Requirements

• Bachelor's degree or equivalent experience in a relevant field.
• 7 years of related experience, including team management.
• Service management experience in the technology industry.
• Strong technical knowledge in digital and electromechanical technology.
• Excellent communication and time management skills.

Salary

The anticipated base salary for this role is $66,560 - $89,830.