Intuit Customer Service Representative

  • Foundever
  • Bean Station, TN
  • time-alarm-solid 02-20-2024

Job Description

We are looking for a dedicated Intuit Customer Service Representative to join our team at Foundever. As part of our customer experience (CX) solutions, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate through multiple systems to provide high-quality support. This role offers a unique opportunity to be the first point of contact for clients, resolve inquiries, and contribute to enhancing the overall customer experience.

Responsibilities

  • Handle inbound service calls professionally.
  • Drive customer satisfaction through voice, chat, and email communications.
  • Navigate multiple systems and tools efficiently.
  • Participate in ongoing training and skill development.

Qualifications

  • Strong communication skills.
  • Problem-solving abilities with a positive attitude.
  • Desire for career advancement in a reputable company.
  • Ability to work both independently and collaboratively.
  • Must be at least 18 years old with a high school diploma or GED equivalent.
  • Live within 50 miles of Morristown, TN 37814.

Advantages

  • Award-winning culture with paid on-site training.
  • Opportunity to work with global industry leaders.
  • Supportive work environment prioritizing employee well-being.