Intuit Customer Support Representative (No Cold Calling)

Job Description

Join Foundever as an Intuit Customer Support Representative (No Cold Calling) and be part of our mission to deliver exceptional customer experience solutions to global industry clients. In this role, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service while following established procedures and systems.

Responsibilities

• Handle inbound service calls and interact with customers, clients, and third-party contacts.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools to provide quick and effective resolutions.
• Participate in ongoing training and skill development to enhance your performance.

Qualifications

• Strong communication skills with the ability to multitask and assist customers effectively.
• Problem-solving skills and a proactive attitude towards customer service.
• Desire to grow within a reliable company and work both independently and as part of a team.
• Must be 18+ years old with a high school diploma or GED equivalent.
• Live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293 for on-site position.

Benefits

Join our award-winning culture with 35+ years of industry-leading experience. Enjoy on-site work, paid training, and benefits prioritizing your well-being. Work with compassion and purpose alongside a global team committed to delivering the best customer experiences.