- Silver Diner Development, LLC
- Middle River, MD
- 03-06-2024
Job Description
The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality to our guests, generating sales, delivering food & beverage orders and properly handling POS functions.
Responsibilities
- Ensure:
- Each guest receives outstanding service including greeting every guest within 30 seconds of being seated
- Every order is delivered 100% correct
- Suggestively sell to every guest
- Write down all orders & repeat back to the guests to ensure accuracy
- Ring drink & food orders into POS immediately
- Accurately account for all guests at your tables when ringing in POS …
Brand Delivery
- Be on time for work
- Maintain a positive, fun-oriented attitude to your work
- Keep yourself, your uniform and your station sparkling clean at all times
- Strictly follow all uniform standards …
Cost Balancing
- Properly account for all sales
- Proper cash handling …
Performance Measures
- Positive sales growth
- Guests are happy & there are no complaints
- Guest comment ratings of 5 …
Required Education & Licensing/Certification
Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education.
Required Experience
Minimum: 1-2 years experience as a Server or Bartender is preferred.
Desired Characteristics
- Exceptional aptitude for Guest Service
- Excellent communication skills
- Contagiously friendly, outgoing & energetic …
Physical Requirements
The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures...