- Foundever
- Wooton, KY
- 03-04-2024
Job Description
Foundever, a global leader in the customer experience industry, is seeking a Customer Experience Representative. This on-site position involves handling inbound service calls, driving customer satisfaction through various communication channels, and navigating multiple systems. The successful candidate will be a problem-solver with strong communication skills and a can-do attitude.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills and ability to multitask.
- Problem-solving skills with a positive attitude.
- Desire to grow with a reputable company.
- Ability to work independently and collaboratively.
- Must be 18+ years old with a high school diploma or equivalent.
- Live within 50 miles of 101 Sykes Blvd, Chavies, KY.
About Foundever™
With 170,000 associates worldwide, Foundever is dedicated to fostering exceptional customer experiences for global brands. We prioritize employee well-being with paid training and benefits, offering a supportive work environment for professional growth.