Customer Service Representative - Waterboro / Req # 1046

Job Description

We are looking for a dedicated Customer Service Representative to join our team at Partners Bank in Waterboro. As a Customer Service Representative, you will play a crucial role in driving business development by offering exceptional service to both new and existing customers, promoting deposit products, and identifying sales opportunities. You will also handle customer inquiries, provide solutions, and ensure customer satisfaction.

Responsibilities

• Develop and maintain strong customer relationships through effective communication and service.
• Promote and sell deposit products and services, including consumer loans.
• Proactively identify customer needs and recommend appropriate solutions.
• Support branch sales initiatives and campaigns.
• Handle teller transactions efficiently and accurately.
• Resolve customer issues promptly and effectively.

Requirements

• Prior experience in frontline banking or financial services preferred.
• Excellent verbal and written communication skills.
• Strong customer service and sales abilities.
• Organizational and technical proficiency.
• Adaptability to change and willingness to learn.

Benefits

• Competitive salary and benefits.
• Career development opportunities.
• Supportive and collaborative work environment.
• Opportunities for growth and advancement.