Customer Services Representative (No Cold Calling)

Job Description

Foundever is seeking dedicated Customer Services Representatives (No Cold Calling) to join our dynamic team. As a key member of our customer experience solutions division, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service to our global industry clients.

Responsibilities

• Handle inbound service calls and communicate effectively through voice, chat, and/or email.
• Navigate multiple systems and tools seamlessly to assist customers.
• Participate in ongoing training and skill development opportunities.

Qualifications

• Strong communication skills and problem-solving abilities.
• Desire to advance a career with a reliable company.
• Ability to work independently and collaboratively.
• Living within 50 miles of 101 Sykes Blvd, Chavies, KY 41272 is required.

Benefits

• Training and growth opportunities within our award-winning culture.
• Joining a team of 170,000 associates worldwide working with over 750 leading brands.
• Enhancing customer experience with innovative digital solutions.