Customer Services Specialist (Chavies, KY)

Job Description

Foundever, a global leader in customer experience solutions, is seeking a Customer Services Specialist to join our team in Chavies, KY. In this role, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide resolution for customer queries. We offer paid training, growth opportunities, and a collaborative work environment.

Responsibilities

• Handle inbound service calls with professionalism.
• Ensure customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and ability to multitask.
• Problem-solving attitude and eagerness to advance in your career.
• Ability to work independently as well as in a team environment.
• Must reside within 50 miles of Chavies, KY.
• Minimum of high school diploma or GED equivalent.

Benefits

• On-site position offering a stable and rewarding work environment.
• Paid training and growth opportunities.
• Emphasis on employee well-being and professional development.