Customer Services Specialist (No Outbound Calls)

Job Description

Join Foundever™ as a Customer Services Specialist with a focus on delivering outstanding service through inbound calls, chat, and email. We are a global CX industry leader, offering growth opportunities and a supportive work environment in Wise, VA. Take the first step in your career advancement today!

Responsibilities

• Handle inbound customer service calls efficiently.
• Engage with customers through various communication channels.
• Utilize multiple systems and tools to assist customers effectively.
• Participate in ongoing training and skill development programs.

Qualifications

• Must reside within 50 miles of Wise, VA.
• Strong communication and problem-solving skills.
• Desire for career advancement in a reputable company.
• Ability to work both independently and collaboratively.
• High school diploma or equivalent, minimum age of 18.
• Successfully pass a background check.

Benefits

Enjoy being the first point of contact for clients and providing top-tier customer service. Benefit from paid training, an award-winning work culture, and the opportunity to make a positive impact daily.