Customer Support Associate (No Cold Calling)

Job Description

Foundever is seeking Customer Support Associates (No Cold Calling) to join our dynamic team in Chavies, KY. As a Customer Support Associate, you will handle inbound customer service calls and communication channels to deliver professional and high-quality customer experiences. This role requires strong problem-solving skills, the ability to navigate through systems efficiently, and a commitment to customer satisfaction.

Responsibilities

• Handle inbound service calls and customer inquiries.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate multiple systems and tools accurately.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and ability to assist customers effectively.
• Problem-solver with a can-do attitude.
• Desire to grow and advance within a reputable company.
• Ability to work independently and collaborate with a team.
• Must be 18+ years old with a high school diploma or equivalent.
• Must live within 50 miles of Chavies, KY 41272.
• Pass a background check.

Benefits

• An award-winning culture with a focus on employee well-being.
• Paid training opportunities and benefits.
• An opportunity to provide exceptional service and make a difference.