Customer Support Representative (Wise, VA)

Job Description

Join Foundever as a Customer Support Representative based in Wise, VA. We specialize in delivering exceptional customer experience solutions to global industry clients through inbound calls. As part of our team, you will handle customer inquiries through voice, chat, and email to ensure high customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a commitment to professional service.

Responsibilities

• Handle inbound service calls professionally.
• Interact with customers through voice, chat, and email channels.
• Navigate various systems and tools efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Must live within 50 miles of Wise, VA.
• Strong communication and multitasking skills.
• Positive attitude and eagerness for career advancement.
• Ability to work well independently and in a team setting.
• High school diploma or equivalent.
• Pass a background check.

Benefits

• Opportunity for advancement within the company.
• Professional development and growth opportunities.
• An award-winning culture with a focus on employee well-being.
• Paid training and benefits to support your financial, physical, and mental health.