Data Center Operations Technician I

  • Flexential
  • Washington DC
  • time-alarm-solid 03-11-2024

Job Description

The Data Center Operations Technician I position at Flexential is a critical 24x7x365 role providing physical and Level II technical support to customers. Candidates must have expertise in Facilities infrastructure, Windows OS, PC troubleshooting, and customer interaction. Key responsibilities include timely issue resolution, adherence to data center policies, and local access coordination for vendors. Additionally, technicians will install and maintain services, manage security systems, and perform facility rounds. Qualifications include customer focus, Windows knowledge, self-motivation, and communication skills. Physical requirements involve working at heights, in cold environments, lifting heavy objects, and cabling installations. This role offers a base pay range of ($19.33-$22.67) with benefits such as medical, dental, vision, 401(k), and flexible time off.

Benefits

  • Medical, Telehealth, Dental and Vision.
  • 401(k), Health Savings Accounts (HAS), and Flexible Spending Accounts (FSA).
  • Life and AD&D, Short Term and Long-Term disability.
  • Flex Time Off (PTO), Leave of Absence, Employee Assistance Program.
  • Wellness Program, Rewards and Recognition Program.

This is a THIRD shift role with a pay deferential and safety hazards such as chemical exposure, electrical risks, and ergonomics. Flexential is an equal-opportunity employer committed to diversity and inclusion.