Operation Control Agent

Job Description

We are looking for a dedicated Operation Control Agent to join Close Up Foundation. In this role, you will provide crucial office support to the transportation team, ensuring a smooth experience for Close Up program participants. If you have a background in customer service, knowledge of the airline and hospitality industry, and excellent communication skills, we invite you to apply.

Responsibilities

• Provide weekend office coverage for Close Up participants during travel.
• Offer office support to the transportation team.
• Handle emergency transportation issues and rebooking of participants.
• Communicate effectively with customers, colleagues, and other departments.

Qualifications

• Minimum of two years of customer service experience.
• Knowledge of the airline and hospitality industry.
• Strong communication and problem-solving skills.
• Ability to interpret bus orders, spreadsheets, and emails.
• Excellent judgment and decision-making abilities.

If you are passionate about civic education and want to contribute to empowering young citizens, apply now to join our team at Close Up Foundation.

Close Up Foundation is an Equal Opportunity Employer.