Restaurant Manager (Front of the House)

Restaurant Manager (Front of the House) at Hornblower - City Experiences

Location: Norfolk, VA

Company: Hornblower - City Experiences

Job Type: [Job type not provided]

Salary: [Salary not provided]

Job Description

Join City Experiences as a Restaurant Manager for our operation in Norfolk, VA. As part of our dynamic team, you will lead the dining cabin and galley operations, ensuring high-quality food, exceptional hospitality, and profitable service.

Responsibilities

• Provide outstanding hospitality following the RESPECT Service System guidelines.
• Lead shifts, supervise staff, ensure quality service, and entertain guests.
• Maintain safety standards for customers and staff.
• Enhance service and product quality through program development.
• Lead by example, promote teamwork, and assist in hiring and training shipmates.
• Operate restaurant systems, reconcile sales, review timekeeping, and manage staffing schedules.

Requirements & Qualifications

• High school diploma or equivalent required.
• Minimum five years of restaurant experience in a high-volume setting.
• Supervisory experience required.
• Associates or Bachelor's degree preferred.
• TIPS and ServSafe Certifications preferred.
• Strong computer skills, ability to establish effective relationships, and problem-solving capabilities.