Customer Experience Representative (Inbound Calls Only)

Job Description

Join Foundever™ as a Customer Experience Representative handling inbound calls to provide exceptional service to clients. This role offers an opportunity for growth and development within a supportive team environment. Make a meaningful impact by resolving customer inquiries with professionalism and efficiency.

Responsibilities

• Manage inbound service calls to assist customers effectively.
• Enhance customer satisfaction through voice, chat, and/or email interactions.
• Navigate various systems and tools to address customer needs.
• Participate in continuous training and skill enhancement programs.

Qualifications

• Strong communication skills and multitasking abilities.
• Problem-solving mindset with a positive attitude.
• Desire to grow with a reputable company and work independently or collaboratively.
• Minimum age requirement of 18 with a high school diploma or equivalent.

Benefits

• Paid training and opportunities for career advancement.
• Award-winning company culture with emphasis on employee well-being.
• Opportunity to work on-site and engage with diverse customers.
• Join a global leader in customer experience with a focus on innovation and empathy.