Intuit Customer Experience Associate (No Outbound Calls)

  • Foundever
  • Bulan, KY
  • time-alarm-solid 02-23-2024

Job Description

Foundever is seeking an Intuit Customer Experience Associate to join our team. As a pivotal member of our CX solutions delivery, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate systems and tools efficiently. This position offers growth opportunities and paid training to enhance your skills.

Responsibilities

  • Handle inbound service calls.
  • Drive customer satisfaction through voice, chat, and/or email communications.
  • Navigate through multiple systems and tools.
  • Participate in ongoing training and skill development.

Qualifications

  • Strong communication skills with the ability to assist customers navigating screens.
  • Problem-solving attitude with a drive to advance in a reputable company.
  • Ability to work independently and collaboratively.
  • Minimum age of 18 years with a high school diploma or GED.

Opportunity

As an Intuit Customer Experience Associate, you will be the initial point of contact, providing top-notch customer service to clients. You will have the autonomy to act decisively and follow established procedures to resolve customer issues promptly.

Perks

  • Engaging work environment fostering growth and development.
  • Paid training and benefits prioritizing employee well-being.
  • Award-winning culture promoting employee satisfaction.
  • Opportunity to make a meaningful impact through client connections.