Customer Experience Specialist (No Outbound Calls)

Job Description

Are you a customer service enthusiast looking to join a global CX industry leader? Foundever is now hiring Customer Experience Specialists for inbound service calls. As the first point of contact for clients, you will provide top-notch service through voice, chat, and email communications. Join a team committed to employee growth and development in a supportive, on-site environment.

Responsibilities

• Handle inbound service calls with professionalism.
• Drive customer satisfaction through effective communication channels.
• Navigate various systems and tools efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication and multitasking abilities.
• Solution-oriented mindset with a passion for advancement.
• Team player who excels both independently and collaboratively.
• Must reside within 50 miles of Morristown, TN.

Benefits

Enjoy an award-winning culture with paid training and comprehensive benefits. Be a part of a dynamic team that handles millions of customer interactions globally every day in multiple languages. Join us in creating connections and providing value through exceptional customer service.