Customer Services Associate

  • Foundever
  • Talbott, TN
  • time-alarm-solid 02-23-2024

Job Title: Customer Services Associate

Company: Foundever

Job Type: On-site

Location: Morristown, TN

Salary: Competitive

Foundever, a global leader in customer experience solutions, is seeking a Customer Services Associate to join our team in Morristown, TN. As the first point of contact for clients, you will provide professional customer service through various communication channels, such as voice, chat, and email. Join us to be part of an award-winning culture and a company committed to employee development and well-being.

Responsibilities:

  • Handle inbound service calls.
  • Drive customer satisfaction through various communication channels.
  • Navigate through multiple systems and tools.
  • Participate in ongoing training for skill development.

Qualifications:

  • Must live within a 50-mile radius of the Morristown location.
  • Strong communication skills and problem-solving abilities.
  • Desire to advance in a reputable company.
  • Ability to work independently and in a team setting.
  • Minimum age of 18 with a high school diploma or equivalent.
  • Background check required.

Benefits:

  • On-site work environment.
  • Comprehensive training and competitive salary.
  • Employee benefits prioritizing financial, physical, and mental well-being.

If you are ready to make a difference in customer service and value a supportive and empowering work environment, apply now to join Foundever and contribute to Creating Connection. Value Conversation.