- Foundever
- Bear Branch, KY
- 02-23-2024
Job Description
We are seeking a Customer Services Associate specializing in handling inbound calls for our global industry clients at Foundever. As part of our team, you will be responsible for delivering exceptional customer service experiences through voice, chat, and email communications. Join us to be part of an award-winning culture built on over 35 years of industry-leading experience, where growth and development opportunities are abundant.
Responsibilities
- Handle inbound service calls with professionalism and empathy.
- Drive customer satisfaction through effective communication.
- Navigate through various systems and tools to provide solutions.
- Participate in ongoing training and skill development programs.
Qualifications
- Living within 50 miles of our location in Chavies, KY is essential.
- Demonstrated strong communication skills and problem-solving abilities.
- Positive attitude and eagerness to grow with a reliable company.
- Ability to work independently and collaboratively in a team environment.
- Must be 18+ years old with a high school diploma or equivalent.
- Successful completion of a background check.
Opportunity
Join us as a pivotal point of contact for our clients, responsible for providing professional and high-quality customer service. Be empowered to resolve customer queries effectively while following established procedures and systems to ensure customer satisfaction.
What We Offer
- An award-winning culture focused on employee experience and development.
- Paid training and benefits prioritizing your well-being.
- A sense of purpose in helping our customers and clients.