Customer Services Associate (Inbound Calls Only) Wise, VA

Job Description

Foundever is currently seeking a Customer Services Associate for inbound calls only position in Wise, VA. As the first point of contact for clients, you will deliver exceptional customer service through voice, chat, and email communications. Join our award-winning team with paid training, benefits, and growth opportunities.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through various communication channels.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and problem-solving abilities.
• Ability to work independently and as part of a team.
• High school diploma (or GED equivalent) required.
• Must be 18+ years of age and live within 50 miles of Wise, VA.

Benefits

• Award-winning culture with paid training and growth opportunities.
• On-site work environment.
• Empowerment to provide resolutions for customers.