- Foundever
- Big Stone Gap, VA
- 02-23-2024
Job Title: Intuit Customer Service Specialist (Inbound Calls Only)
Company: Foundever
Job Type: Full-Time
Location: Wise, VA
Salary: Competitive
Foundever is a global leader in the customer experience (CX) industry, providing inbound call center solutions to industry clients. We are currently seeking enthusiastic individuals to join our team as Intuit Customer Service Specialists. As part of our dynamic team, you will handle inbound calls, drive customer satisfaction, and provide professional service solutions to clients.
Responsibilities
- Handle inbound service calls with professionalism and empathy.
- Drive customer satisfaction through effective communication via voice, chat, and email channels.
- Navigate through multiple systems and tools to provide accurate information and solutions.
- Participate in ongoing training and development programs to enhance your skills.
Qualifications
- Strong communication skills and the ability to multitask efficiently.
- Problem-solving abilities with a positive attitude towards challenges.
- Desire to grow your career with a reputable company in the customer service industry.
- Ability to work independently and collaboratively within a team.
- Must be 18+ years old with a high school diploma or GED equivalent.
- Must reside within 50 miles of Wise, VA. This is an on-site position.
Benefits
- An award-winning culture with a focus on employee well-being and growth opportunities.
- Comprehensive training programs and benefits to support your financial, physical, and mental health.
- Opportunity to work with a diverse team and make a difference in customer experiences.