Headlands General Manager

Headlands General Manager

As the Headlands General Manager at Kiwanda Hospitality Group, you will oversee all aspects of Rooms, Spa, Cottages, Sales, Marketing, Revenue Management, and more. You will play a key role in ensuring exceptional guest experiences, creating a service-oriented culture, maximizing profitability, and maintaining operational standards.

Key Accountabilities

• Lead and manage Rooms, Restaurant, and Spa operations.
• Develop new properties and adapt to changing conditions.
• Instill a passion for excellence in the team.
• Create and enforce service standards for consistent quality.
• Maximize profitability through revenue strategies.
• Recruit, train, and retain top talent.
• Collaborate on business planning and budget execution.
• Ensure compliance with standards and regulations.
• Build vendor relationships and streamline operations.

Preferred Skills

• 3-5 years of full-service hotel or resort management experience.
• Creativity, passion, and strong communication skills.
• Excellent organizational and time management abilities.
• Proficiency in front office software and MS Office.
• Food Handlers Card, CPR, and First Aid Certification.
• Detail-oriented with the ability to work in a fast-paced environment.